If you suspect that you have the Coronavirus, please do not go to a GP surgery, pharmacy or hospital.

  • Welcome to the Custom House Surgery

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    the surgery
  • Clinics & Services

    We offer a range of clinics and services at the practice.

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    Doctor using a stethoscope on a patient
  • Home Visits

    We offer home visits to patients who are housebound or too ill to attend the surgery.

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    Doctor visiting patient at home
  • Repeat Prescriptions

    Repeat prescriptions will be ready for collection within 48 hours.

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    Female pharmacist dispensing a prescription to a male client

Welcome To Custom House Surgery

Custom House Surgery is situated in the Royal Docks area of London E16, close to London City Airport, the ExCel Centre and Custom House Hotel.

We are a 2 partner practice. We also have a Salaried Doctor, Nurse Practitioner, Practice Nurse and a Healthcare Assistant.

We are easily accessible by car from M11, M25, A13 and A406.  There is on-street parking in the vicinity. If you travel by public transport, bus routes 241 and 325 pass the door whilst the 147 stops only a minute's walk away at Custom House station which is also served by the Beckton Branch of the Docklands Light Railway (DLR). 

Consult with your GP Online

We have introduced the Online Triage Service. You can get access to administrative advice without having to pick up the phone or even come in to the practice. You can avoid long waiting times on the telephone and beat the queues at the front desk.

Getting started is Easy! Simply click the button below.


Online Consult is not suitable for medical emergencies.


Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Practice News
  • 21Jun 2020

    Online Consultation

    The Surgery is operating a total triage appointment system, using an online consultation tool. This tool is available 24/7 to all patients over the age of 16 years, on the practice website. This can be used for booking routine appointments/telephone calls and general enquiries. A clinician will aim to contact you within 48 working hours once the form is submitted.

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  • 18Jun 2020

    Power Failure!

    Due to power failure the surgery has suspended all routine activities until the power has been restored. You can continue to use the online consult tool on our website for routine queries. If you want to request prescriptions you can contact your local pharmacy or you can request it online through our website. Thank You.

    Read More »
  • 16Mar 2020

    Coronavirus - Important Notice for all patients

    Important information regarding Coronavirus

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Health Conditions A to Z

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