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  • 020 7476 2255
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Custom House Surgery
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Surgery Times

Opening hours

Monday 8.00am to 6.30pm
Tuesday 8.00am to 6.30pm
Wednesday 8.00am to 6.30pm
Thursday 8.00am to 6.30pm
Friday 8.00am to 6.30pm

Telephone Access

The surgery has introduced a new telephone system.

Please see the line options and times available
1. Routine Appointments Line open between 11.00am to 6.30pm
2. Urgent Appointments Line open between 8.00am to 6.30pm
3. Prescriptions Line open between 12.00pm to 4.00pm
4. Medical Secretaries Line open between 11.00am to 3.00pm
5. General Enquiries Line open between 11.00am to 6.30pm

The line for Urgent appointments will be open throughout.

Alternatively you can use the online consultation tool. This tool is available 7.00am to 10.00am & 2.30pm to 4.00pm Monday to Friday to all patients, on the practice website. This can be used for booking On Day Clinically Urgent Appointments, Routine appointments/telephone calls and general enquiries.

Patient can walk in between 2.00pm to 4.00pm to use the practice facilities to complete online forms, staff is available for assistance.

Please note Sick Certificate is not a medical emergency.

Out of hours

If you require assistance which cannot wait until the surgery reopens, please dial the surgery on 0207476 2255 and you will be connected to the OOH or alternately dial 111 or visit NHS 111 Online for medical advice.

If you are in need of emergency medical assistance please call 999.

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Custom House Surgery

16 Freemasons Road, Custom House, London, E16 3NA

  • 020 7476 2255
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

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