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Custom House Surgery
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Test Results

If you have had any investigations performed such as blood or urine tests or X-rays, you can contact the surgery for the test results.

We recommend contacting the surgery a few days later for the test results as described below. The best time to contact the surgery for your results is between 12pm and 2pm.

To maintain confidentiality, test results are only given to the patient concerned.

The administration staffs are not qualified to interpret test results and will only tell you what has been authorised by the doctor. If you wish to discuss your test result further, you may need to see or speak to the GP by completing the online triage form.

It is the responsibility of the patient to contact the practice for their test results however doctors often contact patients by phone or SMS if there is a test result which requires urgent action. Lab Tests Online is a good website which tells you how to understand your results.

Typical waiting times for your test results to return

Your actual time for your investigations can vary depending on the speed secondary care processes them. However, the average wait times for a result are:

  • X-rays:  up to 2 weeks
  • blood tests: 5 to 10 working days (depending if the bloods was taken in Newham)
  • Smear: 6 weeks
  • MRI: up to 2 weeks
  • Ultrasound: 1 to 2 weeks

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Custom House Surgery

16 Freemasons Road, Custom House, London, E16 3NA

  • 020 7476 2255
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