Appointments

Our Appointment system is as follows:

Urgent Appointments/Home Visits

  • Please call from 8am for an urgent appointment
  • Receptionist will ask for a brief description of the problem
  • You will be added to the Clinician triage call list
  • Clinician will call back and book you with the relevant healthcare professional
  • Home visit request 8.00 and 12.00pm

Routine Appointments and any other queries

  • Please call from 11am to request for a routine pre-booked appointment
  • Receptionist will ask for a brief description of the problem
  • You will be added to the Clinician triage list
  • Clinician will call back and pre-book you with the relevant healthcare professional
  • For any other queries receptionist will deal with or signpost you to the relevant clinician/service

Routine appointments are for ten minutes. Please arrive before your appointment time to ensure you don't lose your place. If you are late by more than 10 minutes you may have to rebook the appointment. Only one person per appointment.

Appointments can be made by the following three methods:

  1. Visiting the Surgery
    You can make an appointment by attending at the surgery and speaking to one of the Reception team.
  2. By Telephone
    Call our reception team to book an appointment over the telephone on 020 7476 2255.
  3. Online
    If you wish to book an appointment online, then you must first visit the surgery in person to obtain your login details. Please click on the link below to register yourself after you have obtained your login details from the surgery.

Click here for patient access

Appointments Advice

In order for the smooth running of our Practice we advise the following:

  • To avoid ‘squeezing’ in other members of your family into your appointment time slot.
  • Try not to save several problems for one appointment - if there are several concerns that you need to discuss, please book a double appointment.
  • Not to attend the Surgery during consulting times without an appointment, unless it is a genuine emergency.
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