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  • 020 7476 2255
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Custom House Surgery
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Welcome to our surgery website

Patient Information

CUSTOM HOUSE SURGERY

16 Freemasons Road, Custom house London E16 3NA

 

Holiday Closure Notice: Monday 26th May 2025

 Please note that our practice will be closed during the May bank holiday on the following date:

  • Monday 26th May 2025 (Spring Bank Holiday)

To ensure you have an uninterrupted supply of medication, kindly submit your medication requests no later than 12:00 PM on Friday 23rd May 2025  

In case of urgent medical assistance during our closure, please dial 111.

For emergencies, dial 999 immediately. 

 

 

 

 

Important Update: Changes to Communication Methods

Due to funding changes from the health authority, we will no longer be sending text messages. Please update your records with your email address 

Online Forms

Online forms are available Monday to Friday, 7:00am to 11:00am and 1:00pm to 5:00pm 

Due to the high demand for Appointments we have to change the opening times and closing times in order for us to process all forms clinically appropiate.

At times the online forms will not be available due to demand exceeding our maximum daily capacity.

Patients can walk call Monday to Friday between 2pm - 4pm using extension 8 if you require support to complete the online form.

Staff will be happy to assist you  to complete the forms or during our less busy periods.  


National NHS wellbeing support | SoRWhere we hope you will benefit from a user friendly layout and a wealth of information about our service

Please remember that 999 and A&E are for emergencies. 

Contact us online

Get help from your GP with Klinik! You can submit any medical query including an appointment request.

Contact your doctor online for help using KLINIK


Custom House Surgery is situated in the Royal Docks area of London E16, close to London City Airport, the ExCel Centre and Custom House DLR Station.

A friendly and caring GP surgery with a personalised health care plan for you and your family.

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Practice News

  • 02Apr 2025

    VITAMIN D COLLECTION

    Vitamin D is available to collect from the practice if you live in Newham and over the age of 60. Ask at the reception desk.

  • 07Jan 2025

    GP Patient Survey 2025

    GP Patient Survey 2025 In the next couple of weeks, around 2.4 million randomly selected people registered with GP practices will be ...

  • 13Dec 2024

    Holiday Closure

    Holiday Closure Notice: Christmas 2024 and New Year 2025 Please note that our practices will be closed during the Christmas and New Year holidays on the following date: 25th December 2024 26th December 2024 01st January 2025 To ensure you have an uninterrupted supply of medication, kindly submit your medication requests no later than 6:30 PM on 19th December 2024 In case of urgent medical assistance during our closure, please dial 111. For emergencies, dial 999 immediately.

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The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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Custom House Surgery

16 Freemasons Road, Custom House, London, E16 3NA

  • 020 7476 2255
© Neighbourhood Direct Ltd  2025
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