Welcome To Custom House Surgery
Custom House Surgery is situated in the Royal Docks area of London E16, close to London City Airport, the ExCel Centre and Custom House DLR Station.
Very friendly and caring GP surgery with a personalised health care plan for you and your family.
Under new management and striving to deliver high quality health care in partnership with the stake holders.
We are currently making quality improvements based on the feedback, suggestions and comments by our stakeholders.
Please do not contact your GP for a COVID-19 vaccine
The first phase of the NHS Covid-19 vaccination programme has started. When it is the right time you will receive an invitation to come forward. For most people this will be a letter, either from your GP or the national NHS. This letter will include all the information you will need to book appointments, including your NHS number. Please do not contact the NHS to get an appointment until you get this letter. Information on the vaccine is available here: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/
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Post COVID Advice
We are operating a one way entry and exit system, please click HERE for a virtual tour.
When visiting the surgery for any reason, please be aware that you must wear a face mask or face covering at all times.
All patients will have their temperature checked upon arrival, a member of staff will check your temperature with a thermometer.
To protect our patients and staff we would ask that you do not attend the surgery unless you have been advised by the practice.
Should you wish to speak to the reception staff we would kindly ask you to call on 02074762255 as the staff are unable to deal with queries at the door.
You can drop off and collect items at the surgery between 08.00 - 18.00
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Consult with the GP Online
We have introduced the Online Triage Service. You can get access to administrative advice without having to pick up the phone or even come in to the practice. You can avoid long waiting times on the telephone and beat the queues at the front desk.
Getting started is Easy! Simply click on the link below
Online Consult is not suitable for medical emergencies.
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New Telephone System
The surgery has introduced a new telephone system. Please click here
for the options and times available.
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Information from the Care Quality Commission
Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
This widget provides a summary of the results of the latest checks carried out by the CQC.
Practice News
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21Jul 2020
When visiting the surgery for any reason, please be aware that you must wear a face mask or face covering at all times.
To protect our patients and staff we would ask that you do not attend the surgery unless you have been advised by the practice.
Should you wish to speak to reception staff we would kindly ask you to call on 02074762255 as the staff are unable to deal with queries at the door.
Thank You - Management Team
Read More »
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21Jun 2020
The Surgery is operating a total triage appointment system, using an online consultation tool. This tool is available 24/7 to all patients over the age of 16 years, on the practice website. This can be used for booking routine appointments/telephone calls and general enquiries. A clinician will aim to contact you within 48 working hours once the form is submitted.
Read More »
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01Jun 2020
The surgery has introduced a new telephone system
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