Patient Information
CUSTOM HOUSE SURGERY
16 Freemasons Road, Custom house London E16 3NA
GP Patient Survey 2025
In the next couple of weeks, around 2.4 million randomly selected people registered with GP practices will be invited to answer a GP Patient Survey questionnaire about their experiences. The survey will be live for 3 months, with fieldwork closing in early April.
The findings help to show what is working and what needs to improve. The survey is carried out securely and information published does not identify individuals.
If you receive an invitation, please fill out the questionnaire and have your say so we can deliver the best possible service to patients. If you need support completing the survey or need it made available in another language or format, you can call the free helpline number 0800 819 9135.
Find more information on the GP Patient https://gp-patient.co.uk/
Online Forms
Online forms are available Monday to Friday, 7.00am to 10.00am
Due to the high demand for Appointments we have to change the opening times and closing times in order for us to process all forms clinically appropiate.
At times the online forms will not be available due to demand exceeding our maximum daily capacity.
Patients can walk in from from 9.00am to 09:50 to use the facilities onsite.
Staff will be happy to assist you to complete the forms or during our less busy periods.
Where we hope you will benefit from a user friendly layout and a wealth of information about our service
Please remember that 999 and A&E are for emergencies.
Contact us online
Get help from your GP with Klinik! You can submit any medical query including an appointment request.
Custom House Surgery is situated in the Royal Docks area of London E16, close to London City Airport, the ExCel Centre and Custom House DLR Station.
A friendly and caring GP surgery with a personalised health care plan for you and your family.